Frequently Asked Questions

We offer a range of digital products and tools designed and built in-house. Each product's details are shown on its own page within the TOLQAR Library.

TOLQAR Library resources are delivered as soon as payment is confirmed. PayPal and crypto gateway payments are confirmed automatically within minutes, while manual payment via local wallets is confirmed after reviewing proof of payment within the short window shown at checkout. Ready-to-launch solutions are delivered within the delivery time stated on each solution's page.

Yes, alongside our ready-made products we offer development and customization services based on client needs — start from the "Start Your Project" page, or reach out via the contact page.

Yes, we regularly work on existing projects — reviewing, restructuring, or extending them with a clean, scalable architecture.

We accept international payment via PayPal (card or PayPal balance), cryptocurrency (USDT and others) through automated gateways, and local payment within Yemen via local wallets. Additional payment methods are listed at checkout once enabled.

PayPal and automated crypto gateway payments are confirmed automatically as soon as they're completed. For local wallet payments, you upload proof of payment through the site, and our team reviews it and confirms the order manually.

Yes, in the eligible cases outlined in our Refund Policy — such as non-delivery, a corrupted file, a product that materially differs from its description, or a duplicate payment. Terms and timeframes differ by type of product or service, so please see the Refund Policy page for the full details.

All your purchases and downloadable products appear in your account dashboard after logging in.

You can reach us directly via the contact page, and our support team will respond as soon as possible.

You can create an account directly from the registration page using your email, or sign in quickly with Google, Microsoft, GitHub, or Telegram.

Use the "Forgot Password" link on the login page, and you'll receive a message to safely reset it.

We apply reasonable technical and organizational measures to protect your data. We do not sell it, and we do not share it with third parties for marketing purposes. See our Privacy Policy for details.

Yes, we use essential cookies to run the platform, and we enable analytics cookies (Google Analytics) only with your consent. You can change or withdraw your choice at any time from the Cookie Policy page.

You can track any order's status from the "My Orders" section in your account, and you'll get notified when its status changes.

Contact us immediately via the contact page, and we recommend changing your password right away as a precaution.